789gam FAQ – Answers for Pakistan Betting Players

You must be 18 years of age or older to register and use 789gam. Age verification may be requested at any point, including before your first withdrawal is processed. Accounts found to belong to someone under 18 are closed immediately, with all balances forfeited.

No — one account per person is allowed. Multiple accounts from the same individual, same household or same payment details may be suspended, and any winnings generated during the review period may be withheld. If you have an issue with an existing account, contact support before attempting to open a new one.

Use the "Forgot password?" link on the Login page. Enter your registered Pakistan mobile number and a reset code will be sent by SMS. Enter the code, create a new password and you are back in. If you no longer have access to your registered number, contact support with your account email and identity details for manual verification.

A suspended account cannot be unlocked via password reset. Contact the 789gam support team directly at [email protected] with your registered mobile number, email address and account details. The team will confirm the reason for the suspension and explain the steps to resolve it, which may include submitting identity documents.

Most Pakistan players are verified using their CNIC (Computerised National Identity Card). A clear photograph or scan of both sides may be requested. Verification is typically required before your first withdrawal is processed. Completing it early avoids delays when you want to withdraw winnings. The support team handles all verification requests securely and discreetly.

789gam supports deposits via JazzCash, Easypaisa, Raast and standard bank transfer. All deposits are processed in PKR. JazzCash and Easypaisa deposits are generally instant. Raast and bank transfer deposits typically clear within the same working day, though this varies by originating bank. The minimum deposit across all methods is PKR 200. 789gam does not charge a deposit fee — check with your mobile wallet or bank for any applicable charges on their end.

If your JazzCash deposit has not appeared within 10–15 minutes, first confirm the transaction was successful on your JazzCash app and that the reference number is showing as completed. Then contact 789gam support with your account mobile number, the transaction reference and the amount in PKR. Do not re-send the payment before checking with support — duplicate transactions can cause processing complications.

Log in to your 789gam account and go to the Withdrawal section. Select Easypaisa, enter the amount in PKR and confirm. Your Easypaisa account number must be registered on your 789gam profile and the name on your Easypaisa account must match your 789gam account name. Withdrawal processing times vary — most mobile wallet withdrawals complete within a few hours of approval. Pending identity verification will hold up withdrawals until completed.

Minimum and maximum withdrawal limits are displayed in the Withdrawal section of your account at the time of requesting. These figures are in PKR and may vary depending on your account status and the withdrawal method selected. Any active bonus wagering requirements must be met in full before the corresponding portion of your balance becomes withdrawable.

No. All deposits must come from a payment account registered in your own name. Deposits from third-party accounts — family members, friends or anonymous sources — are not accepted. Withdrawals are only processed back to the same or a verified account held in the same name as your 789gam account. This is a standard account security and verification requirement.

789gam covers Pakistan Super League matches end-to-end — all group stage, playoff and final games. Beyond PSL, the platform offers markets on T20 internationals, ODIs, Test matches and domestic tournaments involving Pakistan. Available markets include match winner, top batsman, top bowler, total runs per over, method of dismissal, innings total and many more. In-play markets are available for selected matches.

If a PSL or T20 match is abandoned, cancelled or does not reach the required number of overs for a valid result under official rules, bets are generally voided and stakes returned to your PKR balance. Specific settlement rules depend on the match type and the market in question — full details are available in the Terms and Conditions. In-play bets placed before the abandonment announcement may have different settlement rules.

Yes. In addition to cricket, 789gam offers sports betting on football — covering major European leagues, international fixtures and Pakistan football — as well as Esports markets for popular competitive titles. All bets across sports and Esports use the same PKR wallet as your cricket account. Visit the Bet and Betting pages for the current market selection.

Odds on 789gam are displayed in decimal format by default, which is the most straightforward for calculating potential returns. You can switch the display format in your account settings. Decimal odds of 2.50 on a PKR 500 stake would return PKR 1,250 in total (PKR 750 profit plus your original stake) if the bet wins.

The welcome bonus is available to new accounts on their first qualifying deposit. Register your account, make a deposit that meets the minimum qualifying amount listed on the Promotions page, and the bonus is credited automatically — no code required. The bonus and any associated wagering requirements are visible in your account bonus section after crediting.

A wagering requirement means the bonus amount must be staked a specified number of times before the resulting balance becomes withdrawable. For example, if you receive a PKR 1,000 bonus with a 10x wagering requirement, you need to place PKR 10,000 in total qualifying bets before that bonus-derived balance can be withdrawn. The specific requirements for each offer are listed on the Promotions page and in your account bonus tracker.

Yes. Most bonuses on 789gam have an expiry window — typically 7 to 30 days depending on the offer. If the wagering requirements are not met within the expiry period, the bonus balance and any winnings derived from it are forfeited. The remaining real-money balance is unaffected. The expiry countdown for any active bonus is visible in your account bonus section.

Visit the Download page on this site. The Android APK file is available as a direct download — no Google Play Store required. Before installing, make sure your phone allows installation from unknown sources: go to Settings > Security > Unknown Sources and enable it. The app is optimised for Pakistan Android devices and works well on standard 4G connections.

Yes. After logging in manually for the first time on the app, go to App Settings and enable biometric authentication. Your device's fingerprint sensor or face ID handles the check from that point — the app does not store any biometric data itself. If you reinstall the app or reset your phone, you will need to log in manually once to re-enable biometrics.

The 789gam app gives you access to all core features — PSL and cricket betting, live in-play markets, live casino, slots, deposits, withdrawals, bonus tracking and account settings. Push notifications for live score updates and promotional offers are app-exclusive features not available on the browser version. The app is the recommended way to access live PSL betting from a Pakistan mobile data connection.

Log in and go to Account Settings. Under the Responsible Gaming section, you can set a daily, weekly or monthly deposit limit in PKR. Reductions take effect immediately. Increases have a cooling-off period by design — this gives you time to reconsider before a higher limit takes effect. It is a good idea to set your limit before making your first deposit.

Yes. You can request a temporary account suspension for a defined period — one week, one month or longer. Your account data and balance are preserved. You cannot log in, deposit or place bets during the suspension. It lifts automatically when the period ends. Contact support or use the break tool in Account Settings to activate it. For more detail, visit the Responsible Gaming page.

Self-exclusion permanently closes your 789gam account. It is the right option when a temporary break is not sufficient. Contact support at [email protected] to initiate the process. Any PKR balance above the minimum withdrawal threshold will be returned to your registered payment account. Bonus balances that have not met wagering requirements are forfeited. Self-exclusion cannot be reversed, so consider a temporary suspension first if you are unsure.