789gam Privacy Policy – How We Handle Your Data

This Privacy Policy explains what personal data 789gam collects when you use our platform, how we use and protect it, and what rights you have over your information. It applies to all users of the 789gam website and mobile app.

Last Updated: January 2026 Your data is not sold to third parties

Our Data Commitments to You

Six core principles that guide how 789gam handles your personal information

Data Security First

All account data, payment details and personal information on 789gam are protected with encryption in transit and at rest. We apply access controls to limit who within the organisation can view sensitive user data.

No Third-Party Selling

789gam does not sell, rent or trade your personal data to third parties for marketing or commercial purposes. Your information is used only to operate and improve the platform and to comply with legal obligations.

Minimal Data Collection

We collect only what is needed to create and manage your account, process PKR transactions and meet our operational and compliance requirements. We do not collect unnecessary background data or profile you beyond what the platform requires.

Your Rights Are Respected

You can request access to your personal data, ask us to correct inaccuracies, or request deletion of your account data subject to our retention obligations. These requests are handled by the support team.

PKR Payment Privacy

JazzCash, Easypaisa, Raast and bank transfer details used for deposits and withdrawals are processed securely. 789gam does not store full payment credentials — only the minimum reference information needed to process transactions.

Marketing Opt-Out

Promotional communications are only sent if you have opted in during registration or in your account settings. You can opt out of marketing emails and push notifications at any time from the notification preferences in your account.

Your Privacy Rights at a Glance

Rights you hold over your personal data held by 789gam

Right of Access

Request a copy of the personal data 789gam holds about you at any time by contacting support.

Right of Correction

If your personal information on file is inaccurate or out of date, you can request a correction through account settings or support.

Right of Deletion

Request deletion of your account and personal data, subject to our legal retention obligations for financial records.

Data Portability

Request an export of your account data and betting history in a readable format by contacting the support team.

Right to Object

Object to specific uses of your data such as marketing communications. Opt-out controls are available in account settings.

Right to Close Account

Close your 789gam account at any time. Contact support to initiate account closure and confirm data retention details.

1 Introduction

This Privacy Policy describes how 789gam collects, uses, stores and protects personal information about users of its sports betting and gaming platform, available via the website at 789gam.net and the official 789gam mobile app for Android and iOS.

By registering an account with 789gam or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use the platform.

789gam is the data controller for personal information collected through the platform. This policy applies to all users, including registered account holders and visitors who browse the website without registering.

Plain English summary: We collect what we need to run your account and process your PKR transactions. We do not sell your data. You can ask us what we have and request changes or deletion.

2 Personal Data We Collect

The following categories of personal data may be collected by 789gam depending on how you interact with the platform:

Identity & Contact Data

  • Full name and date of birth
  • Email address and phone number
  • Residential address (required for identity verification)
  • Government-issued ID details where identity verification is required

Account & Transaction Data

  • Username and encrypted password
  • Deposit and withdrawal history in PKR
  • Bet history across all sports and casino products
  • Bonus and promotional activity records
  • Account balance and transaction timestamps

Technical & Usage Data

  • Device type, operating system and browser information
  • IP address and approximate geographic location derived from IP
  • Pages visited, features used and session duration on the platform
  • App version and device identifiers for the 789gam mobile app
Data Category Examples Required?
IdentityName, DOB, ID documentYes – for KYC
ContactEmail, phone, addressYes – for account
FinancialJazzCash/Easypaisa ref, transaction historyYes – for payments
Betting ActivityBet history, markets, stakes, outcomesYes – platform operation
TechnicalDevice, IP, session dataAutomatic
Marketing PrefsEmail/push notification opt-in statusOptional

3 How We Collect Your Data

Directly From You

Most personal data is collected directly when you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or update your account profile. The information you provide during registration forms the core of your account record on 789gam.

Automatically During Platform Use

Technical data including your device information, IP address, browsing behaviour on the site and app usage patterns is collected automatically when you access the platform. This data helps us identify and resolve technical issues, detect fraud and improve the user experience.

From Payment Processors

When you make a deposit via JazzCash, Easypaisa, Raast or bank transfer, our payment processing partners confirm the transaction status and provide the reference information needed to credit your 789gam account. We receive confirmation data, not your full payment credentials.

4 How We Use Your Personal Data

789gam uses your personal data for the following purposes:

  • Account management: Creating and maintaining your account, verifying your identity and processing your registration details.
  • Transaction processing: Handling PKR deposits and withdrawals via JazzCash, Easypaisa, Raast and bank transfer; maintaining accurate financial records.
  • Platform operation: Delivering sports betting markets, live casino products, slots and all platform features to your account.
  • Fraud prevention and security: Detecting unusual account activity, preventing unauthorised access, investigating suspected misuse and maintaining platform integrity.
  • Compliance: Meeting identity verification, anti-money laundering and record-keeping obligations.
  • Customer support: Handling account queries, betting rule questions, deposit issues and responsible gaming requests.
  • Responsible gaming: Monitoring account activity to identify potential problem gambling patterns and administering self-imposed deposit limits and restrictions.
  • Marketing (opt-in only): Sending promotional communications about bonuses, PSL offers and platform updates if you have opted in to receive them.
  • Platform improvement: Analysing aggregated, anonymised usage data to improve the app experience, identify bugs and develop new features.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects on your access to the platform, beyond standard fraud and security screening.

5 Data Sharing

789gam does not sell, rent or trade personal data to third parties for marketing or commercial use. Personal data may be shared only in the following limited circumstances:

Service Providers

We work with carefully selected third-party service providers who support platform operations, including payment processors (JazzCash, Easypaisa, Raast and banking partners), identity verification services, IT infrastructure providers and customer support software. These providers access only the minimum data necessary to perform their specific function and are contractually required to handle your data securely and in accordance with this policy.

Legal and Regulatory Requirements

Personal data may be disclosed to authorities where required by applicable law, court order or regulatory direction. In such cases, 789gam will disclose only what is specifically required and will inform affected users where legally permitted to do so.

Business Transfers

In the event of a merger, acquisition or sale of assets involving 789gam, user data may be transferred as part of that transaction. In such circumstances, users would be notified and the new controller would be required to honour the commitments in this Privacy Policy.

Note: 789gam will never share your personal data with advertisers, data brokers or unrelated third parties for their own marketing use.

6 Payment Data & PKR Transactions

All financial transactions on 789gam are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal, your payment is processed through your chosen method — JazzCash, Easypaisa, Raast or bank transfer.

789gam does not store your full mobile wallet credentials, IBAN or card numbers. Payment processing is handled by the relevant payment provider, and 789gam receives only the confirmation reference and transaction status needed to update your account balance.

Transaction records including deposit amounts, dates, methods and withdrawal requests are retained in your account history. This data forms part of our financial records and is subject to a minimum retention period for compliance purposes even after account closure.

All payment data is transmitted over encrypted connections. Our payment integration partners are separately responsible for the security of their own platforms (JazzCash, Easypaisa, Raast) in accordance with their own security standards.

7 Cookies & Tracking Technologies

The 789gam website uses cookies and similar tracking technologies to support platform functionality and improve user experience. Cookies are small data files stored on your device when you visit the website.

Types of Cookies Used

  • Essential cookies: Required for the website to function. These include session cookies that keep you logged in and security tokens that protect your account. These cannot be disabled without affecting platform functionality.
  • Functional cookies: Remember your preferences such as language settings, preferred sports on the home page and notification settings.
  • Analytics cookies: Help us understand how users interact with the platform — which pages are visited most frequently, where users drop off and how the app is used — so we can improve the product. Analytics data is aggregated and anonymised.

The 789gam mobile app uses device identifiers and session data in place of cookies to provide equivalent functionality. You can reset your device advertising ID through your phone's privacy settings if you wish to limit identifier-based analytics.

789gam does not use third-party advertising cookies or track your activity across other websites or apps. Analytics data collected is used only internally to improve the 789gam platform.

8 How Long We Keep Your Data

789gam retains personal data for as long as your account is active and for a period after closure sufficient to meet our legal, compliance and dispute resolution obligations. The following general retention periods apply:

  • Account and identity data: Retained for a minimum of five years from account closure to meet financial record-keeping requirements.
  • Transaction and betting history: Retained for a minimum of five years from the date of each transaction.
  • Technical and usage logs: Typically retained for up to 12 months from collection, unless required longer for a specific investigation or security matter.
  • Marketing preferences: Retained until you change your opt-in status or close your account.

After the applicable retention period, personal data is securely deleted or anonymised so it can no longer be associated with an individual user.

9 How We Keep Your Data Secure

789gam implements a range of technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration and loss:

  • All data transmission between your device and the 789gam platform uses TLS encryption.
  • Account passwords are stored in hashed form — we cannot retrieve your password and neither can anyone else who accesses the database.
  • Access to user data within 789gam is restricted to staff who require it for their specific operational role.
  • Security monitoring systems detect and flag unusual access patterns and potential intrusion attempts.
  • Regular internal reviews of data access controls and security practices.

Despite these measures, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your 789gam account, enable biometric login on the app where available, and never share your login credentials with anyone.

10 Exercising Your Privacy Rights

To exercise any of your data rights — access, correction, deletion, portability or objection — contact the 789gam support team at [email protected] with your registered account email address and a description of your request.

789gam aims to respond to privacy rights requests within 30 days. Complex requests or those requiring additional verification may take longer, and we will inform you if this is the case. Identity verification may be required before actioning a data request to ensure we are releasing or modifying data for the correct account holder.

Requests for deletion of financial transaction records may not be fulfilled in full where those records must be retained for compliance purposes. In such cases, we will delete or anonymise all data that is not subject to a mandatory retention requirement.

11 Minors and Under-18 Users

789gam is strictly for adults aged 18 and above. The platform does not knowingly collect personal data from anyone under the age of 18. If it is discovered that an account has been registered by a minor, the account will be immediately closed, all balances forfeited and any associated personal data deleted in accordance with our data retention policy.

If you are a parent or guardian and believe that a person under 18 has registered an account with 789gam, please contact us immediately at [email protected] so we can investigate and act promptly.

12 Updates to This Privacy Policy

789gam may update this Privacy Policy from time to time to reflect changes in platform features, data practices or applicable legal requirements. When material changes are made, registered users will be notified via the email address on their account or through an in-platform notification.

The "Last Updated" date at the top of this page reflects when the most recent revision was made. We recommend reviewing this policy periodically. Continued use of 789gam after a notified policy update constitutes acceptance of the revised policy.

13 Contact

For any questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, please contact the 789gam team:

  • Email: [email protected]
  • Support Hours: 24/7
  • Response time for privacy requests: Within 30 days
  • Language: English, Pakistan Standard Time

For full terms governing your use of the platform, please refer to the Terms and Conditions. For responsible gaming tools and self-management resources, visit the Responsible Gaming page.

Join 789gam – Secure, Private and Built for Pakistan

Register your free account today. Your personal data is protected, your PKR transactions are encrypted and your information is never sold to third parties.

18+ only. By registering you confirm you have read our Privacy Policy and Terms and Conditions.